Digital Combustion Privacy Policy
Privacy Policy
Effective Date: Sept 2025
(“Digital Combustion,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://digitalcombustion.com, purchase or use our products, or contact our support team.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, company name, email address, billing/shipping address, phone number, and payment details when you purchase a license or contact us.
Account & License Information: Software license keys, activation data, and related usage logs (used for license validation and support).
Technical Information: IP address, browser type, operating system, and pages visited (via cookies and analytics tools).
Support Communications: Emails, chat messages, or help center tickets you submit to us.
We do not knowingly collect personal information from children under 13.
2. How We Use Your Information
We use your information to:
Process purchases, license activations, and renewals
Provide product support and respond to inquiries
Improve our website, products, and user experience
Send important notices such as updates, security alerts, or changes to our terms
Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. How We Share Your Information
We may share your information only with:
Trusted third-party service providers (such as payment processors, license management platforms, and email support platforms) who help us operate our business and are bound by confidentiality obligations
Legal authorities if required by law, subpoena, or court order
4. Cookies and Tracking
We use cookies and similar technologies to:
Improve site functionality and user experience
Analyze site traffic and usage trends
Remember user preferences
You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Under (EU/EEA Residents)
If you are located in the European Economic Area (EEA), you have the right to:
Access, correct, or delete your personal data
Object to or restrict our processing of your data
Request data portability
Withdraw consent at any time (without affecting the lawfulness of prior processing)
File a complaint with your local data protection authority
Our legal basis for collecting and processing your data includes your consent, contractual necessity, and our legitimate business interests.
Under (California Residents)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and disclose
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell personal data)
Not be discriminated against for exercising your privacy rights
You may request this information by contacting us at support@digitalcombustion.com. We will verify your request as required by law.
7. Data Retention
We will retain your information only as long as needed for the purposes described in this policy or as required by law, after which it will be securely deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Website: https://digitalcombustion.com
Email: support@digitalcombustion.com